Privacy Policy

1. Data Collection

We collect the following types of information to provide and improve our services:

• Personal Information: Includes your name, email address, phone number, date of birth, and identification documents collected during registration and verification.
• Financial Information: Includes your wallet addresses, transaction history, and payment details.
• Technical Information: Includes your IP address, device type, operating system, browser type, and activity logs.
• Cookies and Similar Technologies: We use cookies to enhance user experience and gather analytical data.

2. Use of Data

Your data is used for:

• Account registration and management.
• Processing transactions and ensuring compliance with applicable laws (e.g., KYC and AML requirements).
• Enhancing user experience through personalization.
• Communicating service updates and marketing (with user consent).

3. Data Sharing

We may share your data with:

• Regulatory and law enforcement agencies to comply with legal obligations.
• Third-party service providers, such as payment processors, for service delivery.
• Affiliates or business partners, with your consent, for promotional purposes.

4. International Data Transfers

Your personal data may be transferred to and stored in countries outside of your jurisdiction. These countries may not have the same level of data protection laws as your jurisdiction. However, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable regulations.

5. Third-Party Analytics Tools

We use third-party analytics tools to monitor and analyze user behavior on our platform. These tools may collect information such as your IP address, device type, and browsing activity. This data helps us improve our services.

6. User Consent Management

You can manage your preferences for data collection and usage through the settings provided in your account. This includes consenting to or withdrawing consent for cookies and marketing communications. Note that some features may not function properly without certain consents.

7. Data Retention

We retain personal data for as long as necessary to fulfill legal, contractual, or business purposes. For example, transactional records may be retained for up to 5 years as required by AML regulations.

8. KYC and AML Compliance

To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, we may collect and verify identity documents and monitor transactions. This ensures that our platform remains safe and secure for all users.

9. User Rights

You have the right to:

• Access and correct your personal data.
• Request deletion of your data, subject to legal retention obligations.
• Withdraw consent for marketing communications.

10. Security Measures

We implement technical and organizational measures to protect your data, including:

• Data encryption during transmission and storage.
• Regular security audits.
• Access control policies for sensitive data.

11. Updates to This Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes via email or a notice on our website.